Cnca

Three great reasons why you should use CNCA, your nurses agency and care agency serving Folkestone and surrounding area:

Reason 1
If you care enough about your residents to send for the very best in care then CNCA will work with you.

Reason 2
Your business is unique and to ensure your needs and expectations are fully understood CNCA will actively listen to you and plan the service you need and require. CNCA understands the needs of Folkestone care providers and how they vary from person to person.

You can explain your needs to this nurses agency and care agency as CNCA offer a FREE home visit to businesses in Folkestone and surrounding area.

For your peace of mind all CNCA support workers and care workers are POVA checked and certified capable and competent by this nurses agency and care agency. To ensure that all your residents will receive quality care all CNCA support workers and care workers are fully trained in Basic Learning Difficulties Skills, Team Working, Communication, Health and Safety, First Aid, Food Hygiene, Fire Awareness, Manual Handling and Cross Infection.

You may have a need for a support worker or care worker at short notice. To ensure you are not let down CNCA will act immediately to your request and endeavour to match you with an appropriate support worker/care worker. You will benefit from having hand picked support workers/care workers who are friendly, courteous, helpful, who listen and don't interrupt, who react calmly to even bizarre problems and CNCA's excellent reputation has been achieved because of this.

You will always have up to date information, literature and brochures, as building relationships with their Folkestone clients is a priority at CNCA.

Reason 3
You will receive a personal guarantee from CNCA that their mission is to supersede your expectations. You will want to recommend our nurses agency and care agency to other likeminded people in Folkestone and surrounding area as CNCA rely on word of mouth to promote their business and in fact include it as a condition. You will receive more of CNCA's time and competitive costs as this will reduce time and expenditure on marketing.

CNCA Home Care Services

With CNCA home care services you can be assured that you are not alone. You will want to be as independent as possible and CNCA's home care services can help you to stay at home close to family, friends and the things you love best.

If you need home care services after leaving hospital CNCA have a comprehensive range of home care professionals and services that benefit you by providing a seamless transition from hospital to home.

CNCA's home care services also enable you to stay at home as their support workers/care assistants can support you in maintaining your independence through help with personal hygiene, domestic help and general help and support with living independently.

To ensure you are comfortable with their home care services, CNCA will always respect your individual wishes and independence. You have the right to receive quality care that meets your needs. CNCA will review and monitor your needs with you and your relatives and representatives (if you so wish). You can also request a review at any time. This means that the care you receive is the appropriate care to meet your needs and promote your independence.

To give you peace of mind CNCA will assign you a personal support worker/care assistant who will be a kind, competent and friendly person who has been well trained. Should you feel unhappy with this person, CNCA will happily introduce another support worker/care assistant. CNCA realise that not everyone can be become good friends.

You will also find that CNCA's charges are reasonable. This is because they rely on word of mouth to recommend their home care services. This means that more time can be spent with you and less time and money spent on marketing.

Finally for your total reassurance CNCA have a 24 hour a day, 7 day a week telephone support service, so if you have any concerns please call CNCA on (01233) 619530.

CNCA provide bespoke, quality training and development for the health care sector in Folkestone and across Kent

Our training is central to our mission

CNCA offer professional training and development to all health and social care providers across Folkestone and the surrounding area. The training and development offered by CNCA gives you, the employer, the opportunity to encourage employee development through CNCA's wide range of training courses, many of which provide recognised evidence towards employees' NVQ courses.

The health and care training and development offered by Folkestone's CNCA is delivered by highly qualified health care professionals with extensive experience in this employment sector. This benefits you as you will gain from CNCA's in-depth knowledge and get training and development that is designed to specifically cater for your training and development requirements.

The extensive range of training programmes are designed to ensure your employees develop the competence required to deliver high quality care to your clients. Examples include:

• Challenging behaviour in the Elderly
• Working with people with Parkinsons disease
• Basic fire awareness
• Manual handling
• Health and safety
• First Aid appointed person
• Autism awareness
• Learning Difficulty awareness
• Loss, grief and bereavement
• Palliative Care ( care of the dying)
• Epilepsy Awareness - administration of rectal diazepam
• Working with Dementia
• Health and Safety
• Manual Handling
• Protection of Vulnerable Adults
• Communication Difficulties with Adults with Learning Disability
• Diabetes Awareness
• Customer Care Skills
• Management of Conflict
• Infection Control
• NVQ in care
• Emergency first aid for appointed persons (First aid in schools for staff and children)

The training and development offered by CNCA focuses on both the quality of the content and the facilitators of the training. This ensures that the training is relevant, effective and value for money.

CNCA have a bespoke training room at their premises in Smeeth, Nr Folkestone but are also happy to deliver workplace training in-house or at a venue of your choice. All training and development is offered to meet your specific requirements. Training courses are either half or full days and each delegate receives a certificate and a comprehensive set of course handouts to evidence learning and NVQ requirements.

What can we do for you

• Training course in house or at a venue of your choice
• Consultancy
• Organisational development
• Coaching
• Mentoring

To ensure an adequate level of interaction normally between 5 and 12

All delegates receive a CNCA certificate at the end of each course.

Courses normally start with registration and coffee and 09.30 and finish between 13.00 and 16.00. The exact time will be on your joining instructions. All cancellations must be paid for however you are welcome to send someone in your place, or choose an alternative course to attend.

If there is something relevant to you that is not in the brochure please let us know by contacting training@communitynursingcareagency.co.uk.If you would like to arrange a visit from a CNCA business development manager to discuss your requirements please phone
(01233) 619530

CNCA is committed to promoting equality of opportunity and ensuring non discriminatory practice. All of this Folkestone based training and development company's courses are accessible to all. Find out more about how CNCA can provide the training and development to your Folkestone care staff by emailing them at:

training@communitynursingcareagency.co.ukor call them on: (01233) 619530

"The information given was excellent" Peter Hodgson Nexus Direct

"Lynne made the whole day extremely informative and great fun I feel I've well and truly updated my manual handling skills" - Sarah Diaz CNCA

"I thought today's training was both interesting and also knowledge of the best practice put into place" - Miranda Raguenel RNID

"Very relax and informative, updated my skills and knowledge thank you" - Margaret - Mary Borland RNID